Privacy Policy for High Risk Merchant Bank

Privacy Policy

Last Updated: June 3, 2025

1. Introduction

High Risk Merchant Bank (“we,” “us,” or “our”) operates www.highriskmerchantbank.com (the “Website”) and is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our high-risk merchant banking and payment processing services. By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:
Personal Information: Information that identifies you, such as your name, email address, phone number, business name, Tax Identification Number (TIN), bank account details, or other financial information provided when you apply for a merchant account or contact us.
Business Information: Information about your business, including corporate documents, processing history, credit history, or other data required for underwriting high-risk merchant accounts.
Usage Data: Information about how you interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the Website.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.
Payment Information: If you engage with our payment processing services, we may collect payment-related data (e.g., credit card details) through secure payment gateways, though we do not store this information directly.

3. How We Collect Information

We collect information:
  • Directly from you when you fill out forms, submit applications, or contact us via email, phone, or live chat.
  • Automatically through cookies, server logs, and other tracking technologies as you navigate our Website.
  • From third parties, such as banks, payment processors, or credit agencies, during the underwriting process for merchant accounts.

4. How We Use Your Information

We use your information to:
  • Process applications for high-risk merchant accounts and provide payment processing services.
  • Conduct underwriting, due diligence, and risk assessments to comply with financial regulations.
  • Communicate with you about your account, services, or inquiries.
  • Improve our Website and services through analytics and user feedback.
  • Prevent fraud, manage chargebacks, and ensure compliance with industry standards (e.g., PCI DSS).
  • Send marketing communications (with your consent, where required).
  • Comply with legal obligations, such as tax reporting or anti-money laundering regulations.

5. How We Share Your Information

We may share your information with:
Service Providers: Third-party vendors (e.g., payment gateways, fraud prevention tools, or hosting providers) who assist us in delivering our services. These providers are contractually obligated to protect your data.
Acquiring Banks and Payment Processors: To facilitate merchant account approvals and payment processing, as described in our services.
Legal Authorities: When required by law, such as in response to subpoenas, court orders, or to prevent fraud or illegal activity.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement industry-standard security measures, including encryption, secure payment gateways, and PCI DSS compliance, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your information, subject to legal retention requirements.
Opt-Out: Opt out of marketing communications or certain data processing activities.
Data Portability: Request a copy of your data in a structured, commonly used format.
To exercise these rights, contact us at contact@highriskmerchantbank.com]. For California residents, under the CCPA, you have additional rights to know about and opt out of the sale of your personal information (which we do not engage in). For EU/UK residents, GDPR grants additional protections, including the right to lodge a complaint with a supervisory authority.

8. Cookies and Tracking

Our Website uses cookies to improve functionality and user experience. You can disable cookies in your browser, but this may limit Website functionality. For more details, see our [Cookie Policy, if applicable].

9. Third-Party Links

Our Website may contain links to third-party websites (e.g., payment gateways or partner banks). We are not responsible for the privacy practices of these sites. Please review their policies before providing personal information.

10. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, for international data transfers.

11. Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., tax or financial regulations). For example, merchant account application data may be retained for [X years] to comply with banking regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our Website or via email (if applicable). The “Last Updated” date indicates when changes were made.

13. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
High Risk Merchant Bank
Email: contact@highriskmerchantbank.com 
Phone: 888.672.8305
At HighRiskMerchantBank, we empower high-risk businesses to thrive with secure, reliable, and tailored payment solutions. With over 15 years of experience in the high-risk merchant services industry, we specialize in delivering the same industry-leading solutions as the biggest names in the business—only better.

Experts Helping Businesses Secure Low Risk & High Risk Merchant Accounts

© 2025 High Risk Merchant Bank. All Rights Reserved.